Terms of Services

Updated On: 26 June 2026

These Terms of Service explain the rules for using Ranabrothers website and buying products from our online store. By visiting our website or placing an order, you agree to these terms. Ranabrothers encourages all customers to read this page before placing an order.

Name Of Business: Ranabrothers Limited
Registration Number: 17033682
Customer Support Email: info@ranabrothers.co.uk
Address: 34 W Bromwich Rd, Birmingham WS1 3HS, United Kingdom

Use Of The Website

The Ranabrothers website is provided for personal shopping and lawful use only. You agree not to misuse the website, copy our content without permission, or interfere with the normal operation of the website. You must provide accurate and complete information when placing an order or contacting us.

Product Information

We try to make sure all product descriptions, images, prices, and availability details are accurate. However, small differences may happen because of screen settings, product updates, lighting, or photography. Ranabrothers may update product information, prices, or availability at any time.

Account Responsibility

Customers may create an account to manage orders and personal details. You are responsible for keeping your login details safe. Ranarothers is not responsible for any unauthorised account use caused by failure to protect your login information.

Order Acceptance And Processing

All orders placed through our website are subject to review and acceptance. After placing an order, you may receive an order confirmation email. This confirms that we received your order, but it does not always mean the order has been fully accepted. We may cancel or delay an order if there is an issue with payment, stock availability, delivery address, product information, or suspected fraud.
If we cannot complete your order after payment has been taken, we will contact you and provide a refund where applicable.

Pricing And Payments

All prices are shown on our website. Any delivery charges, taxes, or extra fees will be shown before checkout where applicable. Payments are processed securely through third party payment providers. Ranabrothers does not store your full card details on our website.
Customers must provide correct billing and payment information when placing an order.

Shipping And Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery times are estimates and may be affected by courier delays, stock availability, weather, holidays, incorrect address details, or other issues outside our control. Once we ship your order, we will send tracking information to you by email where available.
Ranabrothers is not responsible for delays caused by incorrect delivery details provided by the customer.

Returns, Refunds, And Exchanges

Returns, refunds, and exchanges are handled according to our Return And Refund Policy. If your product is damaged, faulty, incorrect, or you want to request a return, please contact us with your order details. Returned items must be in original condition unless the item is faulty or damaged on arrival. Refunds are processed after the returned item is received and checked, where applicable.

Cancellations

If you want to cancel your order, please contact us as soon as possible. If the order has not been processed or shipped, we may be able to cancel it. If the order has already been shipped, you may need to follow our Return And Refund Policy.

Intellectual Property

All text, images, logos, graphics, designs, and website content belong to Rana Brothers or are used with permission. You may not copy, reproduce, sell, or use our website content for commercial purposes without written permission.

Third Party Links

Our website may include links to third party websites. Ranabrothers is not responsible for the content, privacy policies, security, or practices of third party websites.

Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

Limitation Of Liability

Ranabrothers tries to keep the website accurate, secure, and available, but we cannot guarantee that the website will always be error-free or uninterrupted. To the fullest extent allowed by law, Ranabrothers is not responsible for indirect losses, loss of profit, or damages caused by use of our website or products. Nothing in these terms removes your legal rights as a customer.

Governing Law

These Terms of Service are governed by the applicable laws of the United Kingdom. Any dispute should first be resolved by contacting Ranabrothers directly.

Changes To These Terms

Ranabrothers may update these Terms of Service from time to time.Any changes will be posted on this page with a new “Updated On” date.

Contact And Support

For any questions about these Terms of Service, please contact us:

Business Name: RANABROTHERS LIMITED
Registration Number: 17033682
Email: info@ranabrothers.co.uk
Phone: +44 7535 123842
Address: 34 W Bromwich Rd, Birmingham WS1 3HS, United Kingdom
Business Hours: 8:00 Am to 10:00 Pm ( Mon – Fri )