Privacy Policy
Updated On: 26 June 2026
RANABROTHERS respects your privacy. Our policy covers how we collect, use, and protect your personal information whenever you visit or buy products from our website.
Name Of Business: Ranabrothers Limited
Location Of Store: United Kingdom
Customer Support Email: info@ranabrothers.co.uk
Address: 34 W Bromwich Rd, Birmingham WS1 3HS, United Kingdom
Information We Collect
Whenever you visit our website, make an order, and contact us, we collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing And Delivery Address
- Information About Orders
- Confirmation Details Of Payment
- Message From You
- Information About Website Usage Such As Cookies, Device, Browser, And Pages Visited
The collected information helps us deliver your orders, give customer support, improve our website, and run our store.
How We Use Your Information
We use your information to:
- Process your orders
- Deliver notifications regarding your orders
- Answer your questions
- Manage Returns, Refunds, And Warranty Requests
- Improve our website and customer service
- Prevent Fraud And Secure our website
We never sell your personal information.
Payments
All payments on our website are processed by third-party payment service providers. We don’t keep your card details on our website. Please note that your payment processor collects and processes information according to their privacy and security policies.
Delivery And Shipping
We may share your name, phone number, delivery address, and order details with the delivery company. It’s done only to deliver your order.
Cookies
Our website uses cookies to ensure that the website functions, remembers your cart, improves the performance, and understand how our website is used by visitors. There are some cookies that are essential for our website to function. Others such as analytical cookies and marketing cookies may require your consent depending on how they are used.
You can control cookies via your browser settings.
Marketing Emails
We may send marketing emails to you only in case you signed up for them. Please click on the unsubscribe link provided in our emails or contact us to stop receiving marketing emails.
Sharing Your Information
We may share limited information with our trusted service providers who provide us services in relation to our store operations such as:
- Payment Processors
- Delivery and Courier Companies
- Website Hosting Providers
- Tools For Sending Email
- Customer Support Tools
- Analytical Or Security Tools
- Service Providers For Legal, Tax Or Accounting Purposes Where Required By Law
We share the information with others only when it’s required and never sell customers’ data.
How Long We Keep Your Information
We keep personal information about you as long as required for processing orders, customer support, legal, tax, accounting, preventing fraud, and running our business. Personal information will be deleted or retained securely after its need ends according to the law.
Your Privacy Rights
In accordance with the UK data protection law, you may have the right to:
- Request a copy of your personal information that we have
- Ask us to correct your personal information
- Ask us to delete your personal information when possible by law
- Object to certain actions in relation to your personal information
- Ask us to limit how we use your personal information
- Withdraw Consent To Get Marketing Emails
If you want to make a request, please contact us at:
Customer Support Email: info@ranabrothers.co.uk
Keeping Your Information Safe
We take all necessary measures to protect your personal information from loss, misuse, unauthorized access, or disclosure. We cannot, however, guarantee complete security of any website or online service.
Links to Third-Party Websites
Our website contains links to other websites. We do not control the privacy practices, content, or security of these third-party websites. Please see their privacy policies before giving out your personal information.
Children’s Privacy
Our website is not intended for children under 16 years. We do not collect personal information from children.
Changes To This Policy
This Privacy Policy is subject to change. Every update of our Privacy Policy will be published here along with a new “Last Updated” date.
Contact Us
For any question related to the Privacy Policy or your personal information, please contact us:
RANABROTHERS LIMITED
Email: info@ranabrothers.co.uk
Address: 34 W Bromwich Rd, Birmingham WS1 3HS, United Kingdom